When you take your car to a new shop for auto repairs, you're putting one of your most expensive and vital possessions into the hands of a stranger. It can be hard to decide who to trust with this task, especially if you don't have much experience with cars yourself. To help you make your decision, P & T Automotive Repair in High Point, NC, recommends asking your mechanic questions.
Can You Provide References?
The real test of an auto repair shop's suitability is not their advertisements or their promises; it's their previous results. Ask your mechanic to point you to former customers who can tell you about their experience.
Have You Worked On This Model Before?
Even an experienced mechanic may face trouble under the hood of an unfamiliar car. For the best results on your auto maintenance, the mechanic should be familiar with your make and model.
Do You Provide Free Estimates?
A free estimate is perfect for learning your expected costs upfront before you put down a dime. Even if a shop doesn't offer free estimates, they should explain how you'll be charged for any diagnostics, and they should provide a detailed estimate in writing when they're done.
What Type of Warranty Do You Offer?
A good shop stands behind its auto services and will redo work that fails too quickly the first time. A one-year warranty is a fairly standard minimum, and many auto repair shops offer more.
Will You Call If Something Changes?
The worst part of a bad auto repair experience is being blindsided by extra repairs and mounting fees. A good mechanic will keep you informed about any unexpected finds and will discuss courses of action beforehand, rather than simply demanding payment afterward.
If you're looking for auto repairs in North Carolina, put P & T Automotive Repair to the test. You can call them at (336) 869-8051 to schedule your repairs, or learn more about the services available online.