It can be challenging to find an insurance agency that fits your needs and budget. It’s best to explore many options before deciding on the company that will afford you comfort and protection. There are many factors that should be considered when searching for an insurance agency.

Here are five of the most important:

• Client Focus: You are the reason an insurance agency is in business, and you are the reason the agent has a job. This means you should always be their top priority. Look for staff members who listen carefully, show empathy, and are willing to help you. Additionally, a superior-quality insurance agency will have team members available around the clock as needed.
• Persistence: An insurance agency should be persistent in all their duties. They must fight for the rights of their client to ensure they’re getting everything they’re entitled to. Part of the job of an insurance agent is to be a salesperson. And when you’re in sales, rejection is just part of the job. Accepting that fact will create a well-rounded agent and a powerful agency.
• Honesty: Reputation is the biggest selling point for an insurance agency. If word gets out a company or agent has been dishonest while dealing with a client, it could damage the firm forever. Quality insurance agencies will be aware of this and will go the extra mile to demonstrate their integrity.
• Knowledge: An insurance agent must be an accountant, a tax professional, a financial planner, and a salesperson to be successful. You can meet with an honest and persistent agent who puts clients first, but if they don’t have basic industry knowledge, it won’t be a good fit.
• A Variety of Products: The top insurance agencies offer a number of different products, including auto insurance, health policies, and home insurance. Often, the best deals can be found by bundling insurance policies with one company. In addition to the advantage of cost savings, when disaster strikes, you know exactly who needs to be called.

Serving the insurance needs of Rochester, NY, for nearly 30 years, Consolidated Agency is ready to help you protect what matters most. If you’re in need of an experienced, friendly, reliable, and knowledgeable insurance agency that always puts their clients’ needs at the forefront, look to them. Explore their insurance options by visiting their website or by giving them a call at (585) 467-4110.