Whether you’ve been in a fender bender or a major car accident, finding an auto collision repair center you can trust is crucial to getting your car back in driveable shape. But how can you be sure you’re choosing a reliable auto repair company? Collision Masters, located in Fairbanks, AK, is committed to making your repair experience as smooth and affordable as possible.

Here, they discuss three things you should look for when choosing a mechanic to repair your car after a collision:

• Positive Online Reviews: Before choosing an auto collision repair company, look up their reviews on sites like Google or Yelp, and check the Better Business Bureau to see if anyone has filed complaints. Pay attention to patterns rather than one-off positive or negative reviews. If a company has a high percentage of bad reviews across multiple sites, that’s a red flag.
• Excellent Customer Service: Call the company or visit in person to get a feel for how they treat their customers. You want the people working on your car to be courteous and not only willing — but eager — to answer all your questions. Even if you don’t have any specific questions, they should explain all the work done on your vehicle.
• Experience: Choose a company that has experience working on cars similar to yours in make and model. That means they’ll have a deeper understanding of how your car is built, the specialized parts it needs, and what it will take to get it looking and working perfectly again. Don’t be shy about asking the auto shop what their plan is for repairing your car.

When you need an auto collision repair, trust in the team at Collision Masters. Call (907) 451-8456 to speak with an experienced team member about how they can help with your auto repair needs, or visit their website for more information.