Having a trusted auto mechanic is essential when you need auto maintenance services or car repairs. The professionals at Brothers Tire Sales—a family-operated business in Kannapolis, NC—recommend finding an auto mechanic you can rely on long before you even need their services. Below, they have listed five questions you should ask any prospective mechanic to ensure you hire the best person for the job.

5 Questions To Ask When Looking For An Auto Mechanic

Can I Ask Your Other Customers For References?

An auto mechanic who has happy clients should have no problem letting you speak to them. Ask past customers if they’re satisfied with the results of the shop’s work and if it was completed within a reasonable period of time. You should also ask if the auto repair shop communicates clearly with clients and how well concerns are addressed.

Do You Have Experience Working On My Car’s Make And Model?

If you have a popular make, such as Ford®, Honda, or Toyota®, it’s likely your auto mechanic will know how to make the proper repairs. But if you have a vehicle that’s a little more unique—like a Mercedes-Benz or BMW—it may require special tools and knowledge specific to that brand of car.

What Do You Charge For Your Work?

Some auto mechanics may charge a fee for the work done along with a labor charge, while others might charge at an hourly rate based on how long the technician worked on your car. Get a clear answer on how their rates are determined so you’re not surprised when you receive the bill.

Do You Provide A Written Estimate?

A written estimate should be itemized and include the cost of the repairs involved, any new parts, and labor. If additional repairs are needed that push the total cost above the estimate, the auto mechanic should get your approval before doing any extra work.

What Is Your Warranty Policy?

Whether it’s a simple oil change or a complicated engine repair, a reputable auto mechanic should offer a warranty on all work done. Find out the length of the warranty and exactly what it covers. Get it in writing so you can reference it when needed.

Call Brothers Tire Sales when you need a qualified auto mechanic you can trust. Contact them at (704) 933-­2203, or visit them online to schedule an auto maintenance appointment today.