When you find yourself in need of vehicle maintenance, it can be tempting to base your choice of an auto shop on what you read online. As helpful as online reviews and testimonials can be, they shouldn’t be the only factor you consider. As the team at Professional Automotive in Anchorage, AK, explains, there are a few things you should look for when you step foot in an automotive shop.

The following are typical indicators of a quality vehicle maintenance shop:

• Service: The best auto shops want to make your experience as pleasant as possible, and that starts with the staff members working the service counter. Staff should be friendly and willing to answer any questions you might have about their services. This includes explaining important information like repair rates and satisfaction guarantees. If you can’t get clear answers to these questions, you should probably go somewhere else.
• Certifications: Professional certifications and awards give you peace of mind when you take your car in for repair work. Vehicle maintenance shops will generally display ASE certifications, trade school diplomas, Better Business Bureau memberships, and other awards and membership certificates in their office area. The presence of these documents will help you put more trust in a shop and allow you to see how the team will provide top-quality work on your vehicle.
• Expertise: If you own a rare or high-end vehicle, it’s beneficial to ask if a particular facility has experience working with your model or your specific repairs. Don’t be afraid to go elsewhere if a shop doesn’t have experience working with your vehicle. An organized work area (especially one that is servicing vehicles similar to yours) can also serve as a good indicator that a shop provides good service.

From computer diagnostics to transmission repair, the team at Professional Automotive will help with all of your vehicle maintenance needs. To learn more about their services, visit them online or call (907) 562-2471. You can also find the company on Facebook.