The windshields in our cars keep us safe, and windows in our homes provide beautiful views while protecting us from the elements. However, cracked or broken glass compromises all the protection both of these afford. That’s when it’s time to call glass and window repair professionals like Genesee Glass & Mirror. Located in Rochester, NY, they’ve been fixing windshields, installing shower glass doors, and helping clients find the right mirror replacements for over 40 years.

These pros know a thing or two about what it takes to deliver the highest level of customer satisfaction. So, what advice would they give to anyone trying to choose the right glass replacement company?

5 Considerations When Choosing Glass & Window Repair Services

Recommendations

Word-of-mouth is one of the most important ways superior companies build a thriving business. When a customer is truly satisfied, they are apt to tell their friends. One of the best ways to find a reputable glass and window repair company is to ask your friends and neighbors.

Research The Company Online

People now use review sites like Google+ to see what customers are saying about a company. Once you’ve identified a few, check them out online to compare testimonials.

Contact The Better Business Bureau

Call your local BBB to see if the glass and window repair company you’re interested in is a member in good standing. Also, ask if they’ve received any complaints about the firm.

Check If They Are Insured

A reputable firm will always carry insurance. This protects both you and the workmen in the event of property damage or if a workman is injured on the job.

Make Sure They Follow Guidelines & Use Quality Materials

Dependable glass and window repair companies will follow strict professional guidelines and use only the highest quality materials in their work. Sometimes, they may cost a little more than fly-by-night operations, but a quality firm will stand by the work they provide.

To learn more about glass and window replacement, call Genesee Glass & Mirror at (585) 621-3580 or visit them online. You can also connect with them on Facebook and Twitter.