For many drivers, finding a reliable, fair auto repair shop can feel a lot like winning the lottery, especially for those who've suffered from substandard service in the past. Fortunately, every good shop shares a few qualities you can look for next time you need some car repairs. Valiante Auto Body, Norwalk, CT's favorite auto repair shop, has some tips for finding the best garage in your area.

Before leaving your car at a shop, they recommend:

• A Word-Of-Mouth Reputation: Any auto repair shop can buy a sign that says they're the best, but only those who go the extra mile will have customers who agree. Ask your friends and family members for recommendations, and check out a few reviews online. This route can lead you to some lesser-known shops that provide consistently excellent service and fair pricing.
• Getting Several Estimates: Even if the diagnosis of your problem is the same, the estimate for the repair bill may vary widely from one auto repair shop to the next. However, you shouldn't simply accept the lowest offer, especially if it's much less than the average. According to Valiante Auto Body, this is almost always a sign of substandard service.
• Asking Plenty Of Questions: The figure on the estimate often doesn't tell the whole story, so ask some questions to find out what else you're getting for your money. Every job should come with a minimum of a one-year warranty, and find out where the parts come from. If the job is going to require used parts, you deserve to know which ones and where they come from.

For more than four decades, Norwalk drivers have relied on Valiante Auto Body for high-quality work performed to the highest ethical standards in the business. Visit their website to see their full list of services, call (203) 847-3043 to request a quote, or just bring your car to the shop to find out what brings their customers back year after year.