Compass Cleaning Solutions offers all aspects of janitorial service to companies all across the Maricopa County and Arizona. They not only provide standard services such as office custodial services or "Turn Cleans" for commercial rental properties and apartment complexes, but specialized services like post construction cleaning, day porter services and after special events.

In business for more than 10 years, part of this privately owned cleaning company's success relies on rapid response and focused attention to client concerns, as part of their overall customer care policy.

In the words of Compass Cleaning Solutions, President,Cheri Derryberry;

“I think [customer care] can be summed up in: ‘It’s not all about me.’” wrote Derryberry in the company’s blog post. “Great communication involves putting aside whatever it is you think is important and listening.”

She suggests listening more (to your customer) and speaking less (about yourself or your company). This involves really trying to understand where the customer is coming from rather than simply promoting your virtues or thinking about what to say next.

“Too often businesses spend valuable time telling others how good or how special they are, and no time asking, ‘What can I do to help you?’”

So if you're curious to learn more about customer care or other business tips, visit the company blog at Compass Cleaning Solutions. And if you’re in the market for excellent janitorial and custodial services, hesitate no longer and call (877) 221-1213 for more information.