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Jerry Ernst Auto Body recommends that you find the best auto body shop for your vehicle even if you’ve never been in an accident before. That way, in the event of an collision, you’ll be confident knowing you’ve already done your research and you won’t have to stick to the first shop your insurance company picks.

Here are a few questions you should ask your potential Cincinnati auto body shop before entrusting them with your collision repairs:

What Is Your Warranty?auto body repair

Is the auto body shop accountable for their mistakes? Jerry Ernst Auto Body offers their customers a one-year limited warranty on defective metal work, painting or priming-related damage, and mechanical repairs related to original collision damage. They also guarantee that all replacement parts used are of the best quality, and will only use non-OEM or used parts if authorized by you.

Can I Get a Free Written Estimate?

A phone estimate is no good. Your estimate should take every aspect of your collision repair into consideration, so request an itemized list of all work that needs to be done, including the cost of replacement parts and hourly rates.

How Long Will My Collision Repair Take?

This will vary depending on what season it is, any upcoming holidays, the extent of your collision damage, and how much work your auto body repair shop has queued. 

Do You Offer Loaner Vehicles?

It’s no fun being without your primary mode of transportation, so many auto body repair shops rent loaner vehicles to their customers. If they don’t, they may have a partnership with a local rental car company.

Can You Match My Paint Job?

One of the biggest pet peeves people have following a collision repair is a slightly off-color replacement part. The auto body shop should be able to tell you beforehand whether they can match your color by looking up your vehicle’s paint code.

Will You Work With My Insurance Company?

Jerry Ernst Auto Body is happy to help expedite your insurance claims and works with most major insurance companies. They also accept cash, check, Visa, and MasterCard.

What Memberships or Certifications Do You Hold?

On top of years of experience, a reputable auto body repair shop should also have memberships with groups like the National Institute for Automotive Service Excellence and be accredited by the Better Business Bureau.

Need a free auto body repair estimate? Give Jerry Ernst Auto Body a call at (513) 871-7200, send an email, or visit the website for more information about the Cincinnati collision repair shop.

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