Greensboro, North Carolina

Carolina Digital Phone Inc

Carolina Digital Phone Voted #1 in Customer Service and Best Value!

Carolina Digital Phone Inc

301 S Elm St, Suite 601
Greensboro, NC 27401
(336) 544-4000
Carolina Digital Phone Inc, VoIP Phone Systems, Services, Greensboro, North Carolina

Gain advanced communications features and cut your monthly phone bill in half while improving your business’s productivity with Carolina Digital Phone as your office phone system provider. Since 2000, this Better Business Bureau - accredited telecommunication company has helped thousands of small businesses all over Greensboro, NC, and across the region simplify their unified communications by offering cost-effective cloud-hosted telephone systems. 

This local telecommunications company provides efficient office phone systems using desktop phones by Yealink and Polycom, a softphone or an iPhone or Android application for your smartphone that optimizes cloud solutions for self-managed day-to-day features such as voicemail, IVR, Artificial Intelligence and more all from your control panel. They allow you to outsource the cost and complexity of maintaining your telephone system on an affordable monthly or pay-as-you-grow basis. Their team is dedicated to earning your business every month with high-quality equipment maintenance, upgrades, and reliable network coverage. 

Through their proprietary softphone application for smartphones, you can get work done from your mobile device while using your business phone number. Their telephone system supports single- and multi-site implementations, including home-based remote workers. Make outgoing and receive incoming calls, view your call history, and forward calls from anywhere. Their cutting-edge nationwide fiber-optic network works with almost every internet service provider worldwide to ensure that your calls are never dropped, even if you don’t have access to the Internet. 

Carolina Digital Phone delivers all the perks of a telephone system previously only available to Fortune 500 companies for a fraction of the cost on a monthly basis. No more long-term contracts with other telecommunications companies that overcharge for services you don’t need. Call (336) 544-4000 today to switch your office phone system or visit them online for more information about their cloud solutions. 

Announcements & Events from Carolina Digital Phone Inc
3 Benefits of Using Cloud-Based Telephone Systems, Greensboro, North Carolina
In today’s climate, cloud-based telephone systems are a must for virtually all businesses. If you own or operate a company and at least some portion of your workforce works remotely,...read more
The Differences Between SIP Trunking & VoIP, Greensboro, North Carolina
As a business owner, it’s critical to make the right telecommunications choices. In the modern world, that involves more than simply making calls on the office phone system. The...read more
Carolina Digital Phone Expands Workforce to Serve the Company’s Growing Roster of Customers, Greensboro, North Carolina
The increase in remote workers is driving demand for Carolina Digital Phone’s reliable, scaleable, easy-to-use and affordable cloud-based telephone system. Carolina Digital Phone, a...read more
COVID-19 Reveals the Benefits of Remote Work Solutions, Greensboro, North Carolina
Since it first emerged in China last year, the coronavirus has spread rapidly across the globe. To slow the spread of this disease, many U.S. states and municipal governments ha...read more
Tips About Can The Internet Handle All The New Traffic? From An Industry Expert, Greensboro, North Carolina
The world has changed rapidly over the last month or so. COVID-19 has changed how we work and where we work, and one of the side effects of that change is a heavier pressure on the i...read more
Working from home has quickly become the new normal for many people. Remote working has been an effective way for people to continue to run their businesses, even in these uncertain ...read more
America is a very different place than it was just a couple of weeks ago. When the COVID-19 virus first emerged, we were all told to wash our hands properly and follow typical guidan...read more
In the current times, many businesses and institutions have implemented remote working. Although many companies already offered the opportunity to their employees to work remotely fr...read more
Right now, we are living in uncertain times resulting from a global pandemic. There is fear and even panic resulting from this virus and the resulting aftermath. Many are sick, some ...read more
Keeping your business up and running amidst the current pandemic sweeping the globe can seem like a somewhat impossible task, as there are so many obstacles that appear to stand in y...read more
A couple of weeks ago, our customer French West Vaughan was gearing up to transition their staff to work remotely, when they ran into an unexpected challenge: two of their key people...read more
Having a cost-effective way to communicate with customers via phone is essential for most modern businesses—big and small. One of the best options today is a cloud-based te...read more
Whether you've recently launched a startup or you're the CEO of an established organization, these unprecedented times caused by COVID-19 have erected several unique obstacles. On a ...read more
Given the serious coronavirus pandemic, this year Google has decided to skip its April Fools’ Day gags. And speaking of taking things seriously: at Carolina Digital Phone, we are ver...read more
The COVID-19 pandemic has left many businesses having no choice but to work from home. For some companies, this may be a relatively easy switch. Others might well be panicking about ...read more
Working remotely has its challenges, especially when you usually rely on your office IT supplies to help you keep everything up and running! I work in medical supplies sales and need...read more
It’s comforting to know that we’ve all been thrown into the same situation as everyone else in the world. However, suddenly working from home for the foreseeable future seems like a ...read more
Get Your Team Back to Working Remotely from Home With Carolina Digital Phone's Cloud-based Telephone Service. Get your business back online tomorrow! To help small businesses get b...read more
Working from home is not for the faint of heart. Where is the motivation to set the alarm in the morning? Wearing pants has become optional. I sit down to work and then remember the ...read more
With Governor Roy Cooper announcing a State of Emergency for North Carolina and closing schools statewide in response to the COVID-19 outbreak, we have introduced a Next Day Telework...read more
With the novel coronavirus (COVID-19) spreading around the globe so rapidly in recent weeks, I am taking this opportunity to share with you the key actions that we are taking in resp...read more
Carolina Digital Phone, a leading hosted VoIP and telecommunications firm based in North Carolina that serves businesses, government agencies, non-profit organizations, and academic ...read more
The VoIP industry is booming — and there is no slowdown in sight: VoIP is now the fastest-growing industry in the U.S. (Source: IBIS World) Between 2017-2021, the global VoIP ser...read more
Some businesses that want to reap the many advantages of switching from a conventional landline telephone to a cloud telephone system — such as saving thousands of dollars a year, co...read more
As part of our longstanding commitment to give back to the community and help make a lasting positive impact in the lives of our neighbors, we are delighted to announce that we are o...read more
A well-established tenet is that it’s unwise to mix business and politics. However, there are exceptions to most rules, and this is one such instance because this article is about bo...read more
Carolina Digital Phone is proudly celebrating 20 years of providing state-of-the-art cloud-based telecommunications solutions and dedicated local customer service to businesses, gove...read more
These days, the word “revolutionized” gets thrown around rather loosely. It’s used to describe everything from kitty litter, to air fresheners, to apps that can help find a lost TV...read more
The year was 1991. The nation’s movie lovers flocked to see Naked Gun 2 ½: The Smell of Fear (and after demanding their money back, took in The Silence of the Lambs). In pop music, C...read more
As it stands, school districts across the country are dealing with a budget squeeze. Teachers across the board want to work in an environment whereby they feel they can remain connec...read more
Great communication is one of the fundamental features of any modern business, which is why all companies naturally want to incorporate the best tech features to achieve the smoothes...read more
Over the last ten years, I have seen massive growth in the number of hosted VoIP services on the market as more and more companies switch to a cloud-based telephone service...read more
Carolina Digital Phone based in downtown Greensboro, NC is growing again and are looking to hire a smart technical person to get involved in the fast growth of the cloud-ba...read more
When they set out to gain more customers and better visibility in the local community, many business leaders turn their attention and resources to search engine optimization (SEO). O...read more
Upgrading your business to a VoIP service will increase your mobility, reduce costs, and improve connectivity. However, while embracing VoIP technology, keep these do’s and...read more
While strategic marketing and advertising are effective ways of reaching new customers, nothing is as powerful or profitable as good, ol’ fashioned word-of-mouth referrals. Consider ...read more
A call center is a fast-paced environment that depends on superior customer service and a steady stream of calls to ensure the success of the business. To guarantee valuable oversigh...read more
Communication affects every part of your business. From reaching out to new clients to interacting with customers, efficient communication ensures your business will reach its goals....read more
One of the most critical objectives for all businesses — regardless of whether they are dynamic new startups or large established enterprises — is business continuity. That’s beca...read more
When we consult with a surgeon, while seated on the examination table we don’t expect them to try and sell us a timeshare (“you’ll love the ocean view!”). When we board an airplane, ...read more
Every Accounting Office should be using a cloud-based Telephone Service If you operate an accounting or bookkeeping firm and want more control over your communications, Carolina Dig...read more
Once upon a time, a thing called voicemail arrived on the scene — and it was great. Callers and recipients loved the convenience, the efficiency, and the results. Voicemail could do ...read more
For years, businesses have relied on traditional landlines to enable their customers, colleagues, and other stakeholders to communicate with one another. It’s a tried-and-tested meth...read more
As noted by GovTech.com, county governments across the country are increasingly leading the way when it comes to deploying advanced technologies that matter and make a difference to ...read more
Switching providers and services is a pain. At home, we all know that we should be switching insurance, utilities, cell phone, internet, and other services providers every time our c...read more
Whether they’re selling swimming pools or semiconductors, what do the world’s most successful sales reps have in common? They’re self-motivated. They’re driven. They’re persistent. T...read more
Back in 2015, North Carolina approved a second area code (743) for Piedmont Triad. This was primarily down to the fact that there was no more availability for (336) numbers. In ...read more
  Can you trust big companies to meet your telephony needs as a small business owner?  Probably not!  Most large companies offer generic, cookie-cutter products t...read more
  While businesses in the big city get star treatment from their support service partners, those who operate a little further afield can sometimes feel neglected. Big support...read more
10-digit local calling, additional area code, coming to Triad. State officials approved a second area code for the Piedmont Triad that will overlay the current 336 code. The new 743 ...read more
Over the past few years there have been numerous online discussions and articles on the subject of “cost” and “price/performance” of the Cloud-based Telephone Services. Today these d...read more
2020 has arrived, and we are looking forward to many positive developments and continued growth here at Carolina Digital Phone. It’s also that time of year where many of us celebrate...read more
Most small businesses are looking for ways to save money or reduce costs. Even those that are doing well, are keen to spend money wisely and never want to spend more than they need t...read more
In business, one of the main key factors to success is to keep costs down and to keep all expenses to a minimum without compromising on any quality down the line. Costs vary from ser...read more
What do you think of, when you think of the titular ‘salesperson’ achieving success and sweet-talking his or her clients? We might see a person with a certain kind of stride, an over...read more
VoIP phone system features, must of the spotlight shines on things that end users fall in love with, and can’t imagine working without (or how they managed before). We’re talking abo...read more
As a new year approaches, it’s time to relax, unwind, spend time with family and friends — and of course, make some New Year’s Resolutions that inspire us to make some positive chang...read more
As your small business grows, so will your technological needs. Communication technology is an important consideration in this case, as your staff must be able to reach associates an...read more
The age of technology has given us a world of information at our fingertips, for some of us though we take for granted the importance of the information we do have available to us an...read more
As we get ready to say goodbye to 2019, let’s gaze into our crystal ball and look at 5 VoIP predictions for the year ahead:   Prediction #1: A record number of SMBs will cut th...read more
An Internet Protocol (IP)-based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications ...read more
Recently, we published an article highlighting the unfortunate fact that North State is being acquired by  Segra.  Why “unfortunate”? Because not only do we expect to see ...read more
Most small businesses are looking for ways to save money or reduce costs. Even those that are doing well, are keen to spend money wisely and never want to spend more than they need t...read more
It’s not quite Mission: Impossible and you’re not expected to scale buildings or wear scanner contact lenses. However, you know from experience that convincing The Powers That Be in ...read more
Millennials — the people born from around the early 1980s to the late 1990s — now comprise the largest segment of the U.S. workforce. And by 2019, they’ll be the biggest adult popula...read more
The importance of business continuity cannot be underestimated; especially for small and mid-sized businesses. Going “off the grid” for even a few minutes — let alone a few hours or ...read more
On today’s hyper-competitive business landscape, satisfying and impressing customers — both prospective and current — isn’t just important: it’s essential. In fact, a study by W...read more
On December 9th, High Point, NC-based North State Telecommunications Corp. announced that it has agreed to merge with a subsidiary of MTN Infrastructure TopCo, Inc., which together w...read more
When we analyze a customer’s telecommunication needs and present a customized solution, the first thing we usually hear is: “wow, I had no idea that we could be saving so much!” Of ...read more
Carolina Digital Phone, a North Carolina based, leading hosted telecommunications firm that serves customers across the U.S., has launched a new video that highlights the key benefit...read more