Phone systems play a major role in any company’s success; unfortunately, they can also be a significant expense. It’s important to find ways to not only improve communication but to also save money, and VoIP is one solution worth considering. By upgrading your business phone system, you’ll enhance your employees’ communication experiences while cutting costs.

How VoIP Saves Businesses Money

1. Reception Services

VoIP offers comprehensive reception, answering, and forwarding services, saving your secretaries time. Additionally, it removes human error while providing reliable customer service. Because the VoIP system hosts a digital, automated concierge for the office directory, callers can be immediately forwarded to the employee they want to reach. This, in turn, reduces the need for a comprehensive onsite or third-party human reception service and multiple secretaries dedicated to call forwarding, saving you money.

2. More Affordable Long-Distance Calling

If you work with clients overseas or have international offices, the cost of long-distance calls can quickly add up. When you replace your landline telephones with a VoIP system, you reduce the rates since it will run via an internet connection. Landlines require more money for long-distance calls because they’re providing an outside service that has to be managed. VoIP functions on an already existing internet connection, reducing costs for international call management and leading to cheaper rates. Additionally, you won’t need to avoid or rush through phone conversations, increasing productivity.

3. Reduced Maintenance

Installing and maintaining landlines can be expensive, and problems are common. Construction work, hardware malfunctions, and damage to lines can lead to outages, and in most cases, nothing can be resolved until a repair professional arrives. VoIP systems, on the other hand, are provided by telecom partners that generally offer 24/7 customer service. IT professionals can access your VoIP system any time to troubleshoot and resolve issues without you ever having to come into the office.

Are you interested in upgrading to a VoIP system? For over 10 years, Arena One has served clients throughout New York City. They offer a variety of telecom solutions, including VoIP phone systems and internet. They provide 24/7 monitoring and assistance. Call (212) 231-9600 to speak with an associate, or visit their website for a full breakdown of their services.