Small businesses rely heavily on having a reliable phone system to take orders, contact clients, and maintain internal communications with employees. The best ones deliver not only on all three fronts, but they also provide expanded features that are easy to use. Here are several of the top configurations that work well in business offices.

The Top Small Business Phone Systems

1. Private Branch Exchange

Also known as PBX, this type of system will automatically route incoming calls through programmable switching devices. The phone system is designed to accommodate small businesses with more than 50 employees with automated features that can be customized for a variety of communication preferences. Some phone systems also offer continued service even during power outages.

2. VoIP System

Voice over Internet Protocol, or VoIP, is another popular phone system suited for smaller businesses. One of its most attractive features is allowing two or more people to communicate wherever they are in the world. The Internet-based system provides all of its functions through a computer or laptop.

3. Key System Unit

A central switching component allows this phone system to program phone line selections. The model is generally ideal for companies with less than 10 employees and straightforward communication operations. There are some versions of the key system unit that have wireless configurations and provide more portability.

4. Cloud Phone System

Call routing, signal processing, and other communication services are managed through a remote processor away from the small business site. The entire phone system is hosted on a third-party server, which typically handles all maintenance and troubleshooting. Because of its cloud capabilities, the model is a good fit for companies that have virtual offices.

These are just a few of the many phone systems that can help small businesses. As the area's premier provider of innovated solutions, ACC Telecom in Columbia, MD, can design a system for your company's unique communication needs. To learn more, call (410) 995-0101 and a friendly technician will gladly discuss the available options. For your convenience, the firm serves all of Maryland and the Washington D.C. area. Visit the website for extensive information on products and services.