In the vast world of computer technology, it’s likely you’ll come across a few glitches. Before running out to purchase a new device, try a few of these basic troubleshooting techniques. New Hope Telephone Co-Op in Alabama has been helping customers since the 1950s and offers quality computer repair services. Here, they discuss a few strategies you can try on your own to fix some common problems.

A Computer Repair Technician Explains How to Fix 3 Common Issues

1. Problem: Slow Computer

If your computer is running slow, do a virus scan as well as a malware scan. If the scan comes back clean, your device might be out of memory space. Back up older files on an external hard drive or a USB. If the issue is the internet rather than the programs, call your provider to discuss your data package. You may need to upgrade to accommodate your web usage.

2. Problem: Frozen Computer 

If your computer is frozen and you’re unable to shut down the program manually, press CTRL + ALT + DELETE to open your task manager. This should help you force the program to quit. If you’re unable to open the task manager, hold down the power button for 10 seconds to force a complete shutdown. If you are unable to get your computer to restart, call a computer repair technician. 

3. Problem: Broken Keyboard or Mouse

If your keyboard or mouse is connected to your device with a cord, make sure all of the necessary components are plugged in correctly. If you have wireless accessories, disconnect and reconnect your USB port, and change the batteries. If you’re still having issues, reboot your computer entirely.

If you’re having problems basic troubleshooting can’t fix, contact New Hope Telephone Co-Op for computer repair services. Their fast, reliable professionals can efficiently and effectively handle many technical issues. They also provide security, telephone and cable services, so you can get everything you need to stay connected in one place. For more information on their available products and services, visit them online, or call (256) 723-4211.