If an auto accident damages your vehicle, it’s natural to feel frustrated, or even angry. However, this is not the best state of mind for making decisions, and it might lead you to choose a less-than-stellar auto body shop. To prepare you for this trying period, Panorama Collision of East Rochester, NY, explains what you should know about auto body repair shops.

You Don't Have to Use the Shop Your Insurer Recommends

Many insurers have a preferred local auto body shop they recommend to policyholders. Whether you already have a relationship with a reputable collision shop or feel a certain shop might prioritize the insurer, you may want to go with a different repair facility. Remember—this is absolutely within your right. You are free to choose a facility you've used in the past or find an auto body repair shop that better suits your needs.

What You Should Look for in a Collision Repair Shop

When choosing a repair shop, make sure they have experience with vehicles that are similar to yours, especially if it is an import or an uncommon make or model. Look for a shop a solid reputation, excellent online reviews, and a stellar rating with the Better Business Bureau®. They should be licensed and insured and maintain an air of professionalism during all your interactions. Some shops offer free or inexpensive loaner vehicles for use until your vehicle is repaired. If you will need transportation while your car is out of service, look for a shop that offers this service. Also, ask about warranties on parts and labor. Often, the better warranties they offer, the better results you can expect.

If you're shopping for an experienced, reliable auto body repair shop, consider Panorama Collision in East Rochester, NY. Since 1989, they've offered the highest caliber service to customers throughout Upstate New York, as well as free courtesy cars. Visit their Facebook for more information and call (585) 381-8667 to schedule an appointment.