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From relocating to home downsizing, there are several instances when opting to put items in self-storage can come in handy. To ensure you find the best solution for your needs, below are the top five questions to ask when looking at facilities.  

5 Crucial Questions to Ask a Self-Storage Facility

1. When Can I Access the Storage Facility?

You never know when you might need to take items out of or put more stuff in storage. So you never have difficulty accessing your belongings, the facility should offer flexible operating hours. Ideally, customers should have 24-hour access to the location. 

2. How Can I Access the Storage Unit?

self-storageHow you can get into the self-storage unit is just as important as when. Ask whether customers are assigned keypad entries for access. Make sure the codes are changed each time the units are rented to new clients. 

3. Is Someone Always on Duty?

Although your items are safely tucked away under lock and key in the unit, you should still make sure someone is guarding the surrounding grounds at all times. Ask whether on-site personnel is provided 24/7, as this will reduce the likelihood of vandalism and theft. 

4. What Are the Accepted Payment Methods?

When weighing your options, ask what the accepted methods are for payment. Some centers have convenient online systems with automatic withdrawal options, while others might ask for rent in person. Knowing this before signing the contract will help with the decision-making process.  

5. How Are the Units Maintained?

The last thing anyone wants is for their items to become damaged while in storage. To prevent this, ask how the units are maintained. A good facility should make sure all areas are airtight and regularly sprayed to keep pests away. 

 

If you need safe self-storage solutions in San Marcos, TX, or the surrounding communities, Tom Thumb Mini Storage has you covered. To learn about the available unit sizes and receive tips to maximize space, call (512) 396-3434 to speak with a representative. Visit the company online for a complete list of facility features.

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