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As a home nurse or caregiver, you hold a significant amount of responsibility. Seniors can require a lot of constant care, and some may not be as friendly as hoped. This can make the job difficult to endure some days, but it’s important to maintain proper etiquette. Building a relationship takes time, according to the staff at CareResource Hawaii in Honolulu. By being polite and following industry codes, you’ll eventually break through any difficulties your patient is creating.

3 Patient Etiquette Tips

1. Listen

Whether it’s criticism about your conduct, a fond memory, or general complaint about something arbitrary, it’s important to sit and listen to what your patient has to say. In some cases, it can be revealing about what they need from you as a home nurse, but more importantly, it shows them that you care. Even if they’re cranky or venting, serving as someone they can release these emotions on can go a long way. If you respond, remember to control your emotions and to avoid any biases. In most cases, simply listening is enough.

2. Respect Privacy

Unless you’re dealing with a medical emergency, it’s important to respect your patient’s privacy. Don’t insist that you help them bathe or dress if they’re uncomfortable, and honor any boundaries they establish. So long as they aren’t hurting themselves, it’s good to show them this respect and provide room for independence. When you first meet with them, ask detailed questions so they can outline these boundaries. This will lead to a more fruitful relationship.

3. Obey & Respect

home-nurse-honolulu-hawaiiUltimately, as a home nurse or caregiver, you’re providing on-demand home health care for every instance that your patient feels is necessary. It’s important to obey any requests or demands they make and to avoid arguing or refusing to do something unless it negatively affects their well-being. You should also treat them with respect, such as standing when they enter the room, referring to them as “Sir” or “M’am” if they prefer, dressing appropriately, and arriving punctually. This will go a long way, both in pleasing them and ensuring they get the care they need.

Whether you’re looking for home health care opportunities or are searching for a service for a loved one, turn to CareResource Hawaii. They’re committed to connecting seniors with qualified home nurses and caregivers and focus on helping them achieve the highest possible quality of life. Call (808) 691-4663 today to speak with a representative and visit their website and Facebook to learn more about their home care services.

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