Whether your car breaks down or you experience engine problems, you may need towing at some point. Knowing what to expect when you call for a tow truck can make the difference between choosing a reputable company and one that may take advantage of your situation. To help you make smart decisions, here are a few things you should know about towing your vehicle.

Insurance May Cover It

Most insurance plans will cover — or at least reimburse — a tow, especially after an accident. However, the company may have preferred towing providers or distance limits. For instance, they may not reimburse you for a tow that took your car 100 miles away but will cover a smaller distance. Knowing this in advance will ensure you don’t exceed these limits. If your insurance is going to reimburse you for the tow, ask the truck driver for a receipt. Make a copy for yourself and provide the original to get your money back.

Technique Varies

When you make a call to a towing company, ask the provider what technique they’re likely to use. A flatbed tow is ideal, as this involves hoisting your entire vehicle onto a truck. They may also use the hook-and-chain technique, which involves attaching a hook underneath your vehicle; this is usually used on wrecked cars because it may cause damage. When you call, ask the towing company which technique they use and if they can accommodate your preferences.

Have a Location in Mind

Most reputable companies will take you wherever you need to go, so be aware of your insurance company’s distance limits. If you can, have them bring it to the nearest auto body shop or your home. However, if you don’t know the area well, ask the driver for a recommendation.