Whether you’re struggling to get the smell out of your favorite rug or you just can’t get your upholstered furniture clean, the answer is clear: It’s time to call in professional carpet cleaners. However, how do you know which company to choose? Before you hire a team, they need to be able to answer these questions.
What to Ask When Hiring Professional Carpet Cleaners
1. Are You Insured?
If carpet companies accidentally flood your home or ruin your carpets with too many chemicals, it’s critical to make sure the cleaners you hire have adequate insurance to cover the damage. Though it’s unlikely these incidents will happen, it’s better to be safe than sorry.
2. What Is Your Process?
Though each carpet cleaning company is a bit different, there are some routine steps to expect. Heavy-duty vacuuming, carpet shampooing, and water suctioning are all part of the process. Ask your carpet cleaners to walk you through a typical cleaning job so you understand their approach.
3. Do You Offer Estimates?
The majority of carpet cleaning companies offer complimentary quotes. It's recommended you get at least two to three estimates so you can compare services and pricing to get the most for your budget.
4. What Is the Timeline?
If you’re expecting company soon, time is of the essence. Most businesses ask homeowners to wait 24 hours for drying, but it’s dependent on the services provided. Some pieces of equipment can pull more water from your carpets than others. However, if you’re in a time crunch, ask your carpet cleaning company about time-efficient solutions.
5. Do You Offer a Guarantee?
Though carpet cleaning is a great way to refresh old upholstery and tired carpets, it cannot restore them to like-new condition. However, it can be difficult to see some heavy staining when the floors are damp. Most service companies offer a limited warranty on their work, minus any new staining.
For over 15 years, Bears Carpet Care has assisted the residents and businesses of Pearl City, HI, in brightening and cleaning their old carpeting. They pride themselves on their quality service and attention to detail when it comes to your carpets and upholstery. To schedule your free estimate, contact these carpet cleaners online, or call (808) 455-6174.