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When you get in an accident, you'll have to work with your insurance company to get your car repaired. Most insurance companies have strong, longtime relationships with certain auto body shops in your area. These shops are called direct repair facilities, and they offer a host of advantages for both insurance companies and their clients. Kemp Bros Body Shop, in Texarkana, TX, explains what a direct repair facility is. 

What Is a Direct Repair Facility? 

  • direct repair facilityRelationship With Insurance Company: The most important thing to know about direct repair facilities is that they are auto body repair shops that have a longstanding relationship with the car insurance companies that provided it with that designation. Establishing such a relationship means that these direct repair facilities perform solid, dependable work at fair prices. 
  • Financial Benefits: On a fundamental level, the insurance company and the direct repair facility both benefit from the relationship. In return for giving the auto repair shop a consistent stream of business, insurance companies can negotiate low prices for repairs. Of course, lower repair costs also benefit the insured clients. 
  • Minimum Standards: To become a direct repair facility, auto shops must do more than just develop a relationship with an insurance company. They also need to meet a handful of standards, including employing qualified technicians with requisite training and using the highest-quality repair equipment reflecting current industry standards. 

For 45 years, Kemp Bros Body Shop has taken pride in being the most reliable auto body shop in greater Texarkana. Both a direct repair facility and a family-owned and -operated business, Kemp Bros delivers high-quality work using cutting-edge car repair equipment, all while retaining local, face-to-face service. Visit the auto shop's website to take a look through the gallery, or call the team directly at (903) 794-9776. 

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