When it comes to computer repairs, it’s important to invest in the services of a qualified professional. After all, electronics can be exceedingly expensive, and you don’t want to end up buying a replacement after paying for inadequate service. To find the best repair technician for the job, here are a few pertinent questions you should ask.

4 Questions to Help You Select the Best Computer Repair Technician

What Are Your Specialties?

Before leaving your laptop or PC with a specialist, inquire about their specialties. Ask whether they have experience working with your specific machine, or whether they usually repair Apple® computers or other manufacturers. 

Do You Have Any Certifications? 

Your computer is an investment, which is why you should know what certifications a repair specialist holds before they begin work. Some professionals may be Mac®-certified technicians, while others may have gone to school to obtain a degree in IT work or some similar field. Ensure ahead of time that they’re qualified to provide your machine with the appropriate service.

What Are Your Rates? 

Once a professional diagnoses the problem with your machine, ask them what their rates are before agreeing to move ahead with the repairs. Any reputable computer repair company can provide you with a detailed breakdown of the work being done, or at least a ballpark estimate, to ensure there’s no confusion later. 

Do You Offer Any Warranties? 

When repairing your computer, most companies will also provide parts and labor warranties to ensure customer satisfaction. Before leaving your machine with a repair technician, ask whether such work will be covered under warranty, in case of a defective replacement component or employee error. 

Choosing the best computer repair technician isn’t always easy, but asking the right questions will help. For expert help in Wayne County, MI, contact Experimac Canton today at (734) 927-4047. They offer a variety of Apple products and services in addition to repairs, including Macs, iPhones®, and iPads®. Visit them online for more information on their services.