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Most prospective nurses and physicians know they’ll need technical knowledge and skills to pursue a career in health care, but there are also other equally important qualities needed to be a successful medical professional. One, in particular, is the ability to gain the patient’s trust through empathy and kindness, also referred to as bedside manner.

Here, the team from Big Apple Training, the leading source for medical training in White Plains and the Bronx, NY, explains why it’s so important:

Puts Patients at Ease

When a patient is in a hospital or doctor’s office, they may not always be in their best mental or emotional state. From having concerns about their wellness to feeling nervous about being in a medical setting in general, it’s not uncommon for some patients to feel ill-at-ease, even during routine procedures. For this reason, a bit of understanding and communication from the medical staff goes a long way in easing a patient’s woes.

Creates a Personalized Approach

Patients want to feel like they’re being treated as humans — not subjects — when they’re seen by doctors and nurses. When medical staff takes the time to answer their questions, explain medical terms, and truly listen to their patients, people feel genuinely cared for. That’s why if you’re pursuing a career in health care, you won’t just learn technical skills; you’ll also find out how to make authentic connections with your future patients.

Affects Health & Outcomes

career in health care White Plains NY

Connecting with your patients doesn’t just make them feel better mentally and physically, it could also promote better outcomes. This is critical to the success of every hospital or health care facility. By taking the time to clearly explain symptoms, side effects, and other considerations, you’re giving patients the resources to better care for themselves, even after they leave your facility. Additionally, a happier patient is often a healthier one: once someone’s worries are quelled, they can focus on healing.

If you’re a compassionate individual with a goal of helping people heal, Big Apple Training is the best place to start your career in health care. From certified nurse assistant programs to medical billing and coding courses, their center has plenty of career paths to choose from. View all their program offerings by visiting their website, or call (914) 437-7373 to speak with one of their staff members at their White Plains location. To contact their location in the Bronx, call (718) 231-3600.

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