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It doesn’t matter whether you’re locked out of your car, out of fuel, or having engine troubles — finding a reliable towing company is essential. When you’re in a pinch, you might be ready to hire the first business you can find, but it’s important to ask a few questions before agreeing to their services.

If you have a flat tire or a dead battery and need roadside assistance, here are three questions to ask potential towing companies to ensure you hire the best one:

  • What Are Your Prices? One of the first things you should ask any towing company is whether they have an upfront pricing structure. Once they learn what your issue is, they should provide you with a flat rate or detailed quote on how much their services will cost you. A refusal to do so should raise alarms. 
  • towingWhen Will the Truck Arrive? After providing the company with your location, inquire how long it will take for a tow truck to arrive. To ensure they aren’t booked up with other jobs, look for a service with an extensive fleet of trucks at their disposal so they have the flexibility to get there shortly after you call them. 
  • What Are Your Accepted Forms of Payment? Not all companies will take checks or credit cards for their services, so ask what your payment options are. Some towing companies may be cash only or accept MasterCard® but not Visa®. Checking before they send someone to you will avoid confusion, as well as ensure you’re able to pay for their services. 

 

Whether you need a jump-start or a tire change, hiring the right towing company for the job will get you back on the road as soon as possible. That’s why Thomasville, NC, residents have trusted Garrett’s Towing & Recovery Service for 48 years whenever they need roadside assistance. If you’re stuck on the side of the road, call them at (336) 476-3153 for 24/7 service. Visit them online to learn more about what they do. 

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