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Finding the right collision repair center is difficult enough, let alone trying to find one right after a car accident. This is why it’s best to start your research before the going gets tough—then you can avoid making any rash last-minute decisions. But what exactly should you be looking for in an auto body shop?

There are at least five essential traits each one should have:

  • Solid Reputation: A decent auto body shop should have recent customers who can vouch for their expertise. Some of the best ways to find out what people think is to request references and check for online reviews—and a better method is to get body shop recommendations directly from friends or relatives. The best professionals don’t necessarily have the flashiest storefronts—just rave reviews.

  • Competitive Rates: Find out the hourly rates of at least five different collision repair centers. These can vary drastically between cities, so narrow your search to the same community. A decent repair center won’t necessarily have the cheapest rates—in fact, you should be suspicious of unusually low rates—but you don’t want to get overcharged either.

  • collision repairEase of Interaction: How easy is it to get an estimate from the auto body shop? Do you feel respected while interacting with them? Only hire collision experts who communicate well, answer your questions, and operate their business in an organized fashion. That way, you’ll have fewer misunderstandings and an easier time working with them.

  • Detailed Written Estimates: It isn’t enough to know someone’s rates; you’ll need to know what’s required for your individual situation. After getting into a collision, it’s worth taking the time to get itemized, written estimates from several different collision repair centers. If you end up being very satisfied with someone’s work, you can turn directly to their services if you ever need collision repair again. 

  • Experience: Before hiring anyone, find out how many years of experience they have in the industry, plus any certificates their employees hold. This will give you an idea of the level of quality to expect from an auto body shop.

 

You have the right to choose your own collision repair shop, not your insurance company. To learn what Whitesell Collision in Waynesboro, VA, can do for you, don’t hesitate to call (540) 943-3361. More information about their services is available online. Get body work done with honest professionals who view you as a valued customer. 

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