If you’re planning to hire a carpet cleaning company, there are a few things to find out before booking the service. Knowing what each carpet cleaner offers for their pricing is critical to finding the best company for your job. According to Pro Kleen Services in Bigfork and Great Falls, MT, there are at least five questions you should ask before hiring someone to clean your carpet professionally.

5 Important Questions to Ask Carpet Cleaning Companies

What Cleaning Method Do You Employ?

Most carpet manufacturers recommend steam cleaning or hot water extraction as the best way to thoroughly clean carpets and maintain your flooring’s integrity. A professional carpet cleaner will also use a truck-mounted unit with a large tank and hose that suctions water and dirt out of your carpeting.

Are You Bonded & Insured?

Choose someone who is bonded and insured to protect you and your carpets from issues such as damage from poor cleaning or improper chemical use. Insurance also protects you and the technician in case of injury while performing the work. Ask if their service is guaranteed so when issues arise, the company will return to correct the problem.

Are Your Cleaning Technicians Certified?

Check that their cleaning technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This means they have received training and have been tested in the latest cleaning techniques.

Are Your Estimates & Services in Writing?

A written list of services and what they will cost will ensure you’re getting the correct offerings at the quoted price. This also helps cover any issues if you aren’t satisfied with the work.

How Long Will It Take to Dry After Cleaning?

It’s important to know how long to stay off your freshly cleaned carpets so that they dry properly. Most companies recommend 24 hours for complete drying unless there are other variables such as humidity. Some companies provide booties so you can still maneuver around without harming the area.

Pro Kleen Services is the professional carpet cleaner to choose for both residential and commercial properties. These skilled cleaning technicians ensure quality service no matter the size of the job. Besides carpet cleaning, the company is also available for duct cleaning, mold remediation, and fire and water restoration. Give them a call at (406) 761-7700 for Great Falls or (406) 270-7731 for Bigfork, MT, and visit their website for more information.