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Whether it's due to a collision with another vehicle or corrosion caused by road salt and nasty weather, you may someday need the services of an auto body repair shop. When you do, Collision Masters in Fairbanks, AK, wants you to know what you should expect from a quality service. 

3 Things to Expect From an Auto Body Repair Shop

1. Polite, Professional Service

A reputable team will greet you politely and make you feel like your business is important to them. You shouldn't have to wait on hold for long periods to speak to a technician, and you should expect repairs to be completed when promised. Look for a shop that is orderly and well kept — not littered with debris, greasy rags, empty cans and boxes, or fast food wrappers. The shop, as well as the behavior and appearance of its employees, should reflect a professional image.

2. Timely Repairs

Auto body repairsA top-notch auto body shop will complete repairs on time. Smaller jobs (e.g. windshield replacement or minor dent repair) should take no longer than a day or two. If internal components are replaced or repaired, expect your car back within a week or 10 days. Even for extensive repairs and major damage, you should not have to wait more than six weeks.

3. A Written Estimate

The best shops always provide a written estimate that describes the extent of the repairs and the estimated cost. This protects you from surprises and limits any repairs and expenses to what is listed. Before changing your estimate or the scope of the repairs, the paint and body shop must first get your approval.

The team at Collision Masters, the most trusted auto body repair shop in Fairbanks, AK, is made up of experienced, highly skilled technicians who are dedicated to providing the highest caliber work and the friendliest customer service. Visit them online or call (907) 451-8456 to inquire about their "Detail for Life" program, which provides qualifying customers free cleaning four times per year for as long as they own their car.

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