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Over it’s long history, the telephone has evolved from the wired devices of the 19th and 20th centuries to the modern smartphone. Today, businesses continue to use a variety of phone systems to keep in contact with staff and clients, but what should you look for when investing in one? ACC Telecom provides a wide range of high-tech phone systems to businesses in Columbia, MD. Here, they offer a few questions you should ask to determine whether this investment is right for you.

Do You Need a New System?

New technology is always exciting, but are these features right for your business? Recent innovations like cloud-based phone systems allow offices to run more efficiently and cut costs. Some systems can also integrate with other technologies, like credit card processing, to give your business a competitive edge. Decide which features would benefit your company before making a purchase.

What Features Do You Need?

voip phone systemsIf you think you might need a new system, prioritize your company’s needs. Do you need your new phone system to record calls or accommodate multi-line conferences? Do you need call forwarding features to be able to locate staff easily? Look for a new system that offers beneficial features that keep costs under control.

What Can You Afford?

Before making your investment, remember to balance your needs against your existing budget. The majority of costs associated with new systems are related to installation rather than monthly service. Make sure your budget can absorb these costs both up front and over time.

When you’re ready to buy a new phone system for your business, contact ACC Telecom. They’re the experts in everything from VoIP phone systems to IP surveillance camera systems and can help upgrade your business in a variety of ways. Call (410) 995-0101 or visit their website for more information.

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