Jewelry is an investment, and choosing the right jewelry store is just as important as the pieces themselves. Whether you’re looking for custom jewelry or you need jewelry repair, it’s important to find a business you can trust. According to Bob Colombo, an acclaimed jeweler and the owner of the Jewelry Clinic in Rochester, NY, there are a few identifiers of an honest and reputable jewelry store.

When you’re looking for a high-quality, reputable and trustworthy jewelry store, look for the following three qualities when choosing a jewelry store:

Experience

Great jewelers aren’t made overnight. It takes years of experience to develop the skills necessary to perform high-quality craftsmanship and repairs. When you’re searching for a jewelry store, take note of their jewelers’ years of experience and the areas they’ve taken the time to hone their skills.

Areas of Expertise

When it comes to jewelry stores, you should feel comfortable trusting them with all of your jewelry needs. Look for a jeweler offering multiple areas of expertise, including fine jewelry, custom jewelry design, and jewelry repair. You’ve already put in the work to find the right jeweler, so it’s more convenient if they can handle all of your present and future needs in one store.

Customer Service

An excellent way to identify a jewelry store’s level of customer service is their online reviews on sites like Yelp, as well as their customer interactions on Facebook and Google+. If customers have taken the time to provide positive reviews of their experience, it can be viewed as an identifier that a business values their clients and offers helpful, non-pushy, advice and assistance.

Find finely crafted jewelry at affordable prices. With nearly 40 years of experience, Bob Colombo treats his customers like family. He takes the time to learn about each client’s jewelry needs and makes honest suggestions accordingly. Schedule an appointment for one-on-one service by calling (585) 232-5920, and learn about his custom jewelry options by visiting the Jewelry Clinic online.