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Whether reserving a limo for a wedding, birthday, night on the town, ride from the airport, or any other reason, there’s a few things to keep in mind before making your reservation. Book limo service with Riverside Car & Limo after reviewing the following frequently-asked questions to avoid cancellation fees or any other complications. The New York car service strives to make every ride a comfortable, relaxing experience.

Limo Service FAQ

Reservations

When is the Best Time to Schedule a Reservation?

Schedule a car or limo pick-up 24 hours before your trip. Short-notice reservations are possible, but not guaranteed. You can also check for vehicle options on the car service’s website.

What if I Need to Change My Reservation?

Call the limo service as soon as you can to make a last-minute reservation change. They cannot guarantee they’ll be able to accommodate, but service representatives will do their best to get you where you need to be on time.

I Have to Cancel, What Should I Do?

Cancel your reservation at least two hours in advance if you requested a ride in Manhattan. Please try to cancel at least three hours in advance if you live outside of this busy area of New York. Short-notice cancellations may include fees.

Payment

limoWhat Payment Do You Accept?

Riverside Car & Limo accepts all major credit cards, as well as cash. Pay for your ride ahead of time via the website or mobile app.

Should I Tip My Driver?

Tipping your driver 15-20% of your fare is suggested. Keep in mind that the tip is not included in your fare.

Airports

Should I Schedule My Ride Before Or After My Flight?

Scheduling ahead of time is recommended for availability and timely pickup. However, you can still call once you land to book your ride. It usually takes drivers between 15 and 20 minutes to arrive after you make the call.

I Scheduled My Airport Pickup Ahead of Time. What Happens Upon Landing?

Once you pick up your checked luggage, you will need to call Riverside Car & Limo with your confirmation number. You will receive instructions as to where to go for a fast pickup.

The New York car service is available 24 hours a day, and features a fleet of over 350 luxury vehicles, including limousines, SUVs, and town cars. Call Riverside Car & Limo today at (212) 923-1111 to learn more about services or to schedule a ride. You can also make reservations through the company website or convenient mobile app. Like the limo service on Facebook for the latest news and info.

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